Résumé

SUMMARY

Skilled and creative communications professional with over twenty years experience helping educational institutions utilize media and technology to promote their work and communicate their missions effectively. I have a strong reputation for being able to meet the needs of diverse groups of stakeholders, being an active team member, managing staff effectively, and producing quality work that meets the highest standards.

WORK EXPERIENCE

Manager of Communications (February 2011 to Present)
Coordinator of Web Communications (October 2005 to February 2011)
Weatherhead Center for International Affairs
Harvard University, Cambridge, MA

Web: Manage the design, creation, and maintenance of all Center websites including the Center’s main site, Epicenter research blog, program sites, faculty sites, intranet, contact database, and other research-related project sites; maintain web content to adhere to WCFIA editorial style guidelines and established best practices.

Print: Design and manage the production of all print-based materials including brochures, flyers, posters, Centerpiece newsletter, booklets, annual reports, ads, business cards, and stationery.

Branding: Maintain the Center’s visual brand on all print and web products; establish editorial and branding style guidelines for staff; train and support staff in use of editorial guides.

Social Media and Digital Communication: Assess, implement, and manage the Center’s presence on social media platforms including Facebook and Twitter; disseminate video and audio content via Vimeo and SoundCloud channels; design and implement HTML email newsletter campaigns using Mailchimp; create online surveys using Harvard Survey Tools and Google Forms.

Management: Manage multiple permanent Center staff, contract employees, and student assistants; work closely with vendors on web, print, and video media production.

Accomplishments and Training:

• Managed four major website upgrades
• Implemented a comprehensive social media strategy
• launched a research blog, Epicenter
• Brought consistency to the Center’s visual brand across media
• Improved and standardized the editorial style guide
• Current co-chair of the ABCD Women in Technology working group and CGIS Communications Working Group at Harvard
• Former co-chair of the ABCD-CMS working group
• Served as a mentor in an FAS-sponsored mentorship program
• Completed “Leadership Strategies for the Individual Contributor” training via Harvard’s Center for Workplace Development
• Completed Harvard Center for Workplace Development courses in social media
• Regularly attend digital strategy workshops held by Harvard Public Affairs and Communications.

Freelance Graphic Designer and Information Architect
Metro Boston, MA
(July 2002 to October 2005)

Freelance work included: Textbook designer for McDougal-Littel, a division of Houghton-Mifflin; print and web design for the Florida Center for Community Design and Research (FCCDR); designed map illustrations and assisted in book production for the Museum of Fine Arts publications department; and information architect for New Tilt, Inc.

Web Development Coordinator (August 1999 to July 2002)
Florida Center for Community Design and Research (FCCD+R)
University of South Florida, Tampa, FL

Coordinated the design and production of all web projects and print publications; worked as part of an interdisciplinary core team of biologists, architects, geographers, and faculty in the production of projects; and managed a team of graduate and undergraduate students who assisted in the production of online projects. The majority of the web projects at FCCD+R were developed using SQL, ASP, and ESRI ArcIMS mapping system technologies. The work done at FCCD+R and much of the research staff are now at the USF Water Institute.

Adjunct Professor (Fall 1999)
International Academy of Design & Technology
Tampa, FL

Taught two courses: Introduction to Computers and Photoshop I.

Graduate Assistant (August 1998 to August 1999) 
Florida Center for Instructional Technology
University of South Florida, Tampa, FL

Taught various one-day workshops on web design, computer graphics, desktop publishing, and Microsoft PowerPoint to local public school teachers and USF faculty and staff; and developed workshop materials and websites for various projects.

Adjunct Professor, Paris study abroad program (Summer 1999) 
Art Department
University of South Florida, Tampa, FL

Taught a six-week art history class entitled “Epochal Paris: A City in Transition” as part of the art department’s Paris study abroad program and was a graduate assistant for the same program in the summers of 1994 and 1995.

Special Programs Coordinator (July 1996 to August 1998) 
Theatre Department
University of South Florida, Tampa, FL

Coordinated special programs including a UK visiting artist program and various student recruitment endeavors; created all publicity for the department’s theatre productions, including press releases and advertising; and designed and produced the department website (no longer available) and all print-based materials.

Adjunct Professor, History of Visual Arts I (Fall 1996) 
Art Department
University of South Florida, Tampa, FL

Taught a large survey art history course that covered prehistoric to medieval art.

Graduate Assistant (Spring 1995) 
USF Contemporary Art Museum
University of South Florida, Tampa, FL

Planned and moderated a symposium that featured artist Alfredo Jaar and several scholars from the area; assisted with the planning of a contemporary African art exhibit; and designed, edited, and produced a newsletter for the USF art department and various other printed materials.

SKILLS

General Software & Cloud-Based Platforms

Adobe Creative Suite, all Microsoft Office products, Google docs and apps, mind mapping tools, HTML markup tools, web-based survey building tools, Salesforce

Web Coding & Design

HTML/XHTML, CSS, Drupal, Drupal Gardens, CiviCRM, iSites (Harvard), OpenScholar (Harvard), information architecture, usability, web standards, accessibility, web content strategy

Print Design & Editing

Pre-press production, Chicago Manual of Style, photography, visual branding principles

Social Media

Facebook, Twitter, Vimeo, SoundCloud, Instagram, Storify, Hootsuite, Buffer, Mailchimp, Disqus, Feedly

Project & Team Management

Basecamp, Trello, Slack

Languages

French (reading, writing, speaking) and beginning level Spanish.

EDUCATION

University of South Florida
Tampa, Florida

PhD Candidate 2002 (ABD): Instructional technology specializing in the impact of aesthetics and design on the effectiveness of online projects to enhance learning.

MA 1996: Master of Arts in art history specializing in medieval manuscripts. Thesis: "Writing is Not an Act of Love, Love is an Act of Writing: Guillaume de Machaut's Le Livre du Voir-dit, in Paris, Bibliothèque Nationale, Fond Français 1584, Les Œuvres Complètes de Guillaume de Machaut."

Auburn University
Auburn, Alabama

BFA 1991: Bachelor of Fine Arts specializing in graphic design and printmaking. Graduated Summa Cum Laude.